Privacy Notice

Helen Clarke Yoga Privacy Policy

This privacy policy explains how we use any personal information we collect about you.

What information do we collect about you and how do we use it

We only receive and hold information about you which you give to us directly. The type and quantity of information we collect and how we use it depends on why you are providing it. We collect information about you to be able to teach you the course you have registered for.

Enquiries from non – customers: message, name and email address received via our website or by email, held for up to a year and used to answer query and follow up.

Mailing list: name and email address populated by people registering on our website, or opting in on an enquiry form. People completing a health declaration are also added to the mailing list so they can be kept in touch with class information indefinitely, but all mailings have opt out link.

Health and registration forms from students: name, contact details and health information, completed via our website or in class, used for class management and held for at least seven years for insurance purposes.

Attendance registers: data collected in class, used for class management and held for at least seven years for insurance purposes.

Notes on classes and sessions: data collected in class, used for class management and held for at least seven years for insurance purposes.

Emails: sent from clients and non-clients. Important messages are saved in our filing system, otherwise emails retained for up to two years.

Payment data excluding card information which we do not receive at any time: Received via banking systems are saved for at least seven years for accounting and tax obligations.

Except where required by law, we do not share data with third parties or sell contact lists.

Marketing

Helen Clarke Yoga would like to send you information about forthcoming classes and workshops related to Yoga which may of interest to you. If not wish to receive emails from us or any other form of communication you may opt out at any point.

If you no longer wish to be contacted by us please contact us at helenclarke.yoga@gmail.com.

Website cookies set automatically by our website provider Wix.com. We do not knowingly access these or pass to third parties.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

How we keep your data safe

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we hold about you.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact helenclarke.yoga@gmail.com with proof of your identity.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last reviewed on 7th January 2024.

Complaints

If you are not happy with the way that we have handled your data please contact us and we shall do our utmost to rectify the situation.

How to contact us

Please contact us if you have any questions about our privacy policy or information, we hold about you:

By email: helenclarke.yoga@gmail.com
By telephone: 07954097435